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Requirements for returns


As you can understand, we need a visual of the product before returning to our warehouse.  We need at least three angles of view.

perfect package

In the interests of remarketing the product, we only accept items in perfect condition in the original box, we recommend unpacking your items with care!

Tracking number

We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received.

Send us an e-mail

Please send us an email with all information and photos on the address: support@airshop-online.com.


satisfied or refunded

Airshop-Online doesn't want dissatisfied customers! That is why we offer a 30-day money back guarantee from the day you receive your product. See the return policy for more details.